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#Whereismyflight?

Few brands can boast 100 percent client satisfaction, and airlines are certainly not among those rare few. When complaints gravitate around the usual weak spots – disappointing customer service and lack of regard for passengers – the line between imperfection and bad reputation narrows. FLIGHTS & TRIBULATIONS Today, disgruntled travelers are stepping up their game; not only do they strike back on social networks such as Facebook and Twitter but they are also using a new weapon: ...