day : 13/01/2015 2 results

#Whereismyflight?

Few brands can boast 100 percent client satisfaction, and airlines are certainly not among those rare few. When complaints gravitate around the usual weak spots – disappointing customer service and lack of regard for passengers – the line between imperfection and bad reputation narrows. FLIGHTS & TRIBULATIONS Today, disgruntled travelers are stepping up their game; not only do they strike back on social networks such as Facebook and Twitter but they are also using a new weapon: ...

The Perils of Time Pressure

We live in a society that values being busy. A typical response to “How are you?” is either “Busy,” “Swamped,” or “Things are so crazy right now.” The less time you have, the more important you seem. by Craig Dowden This mentality is particularly evident in workplaces, where the number of hours worked is often assumed to signify one’s value as an employee. In these cases, employees often sacrifice work-life balance to prove their dedication to their organization. ...